Print Alarmpayments.Com Info
From customer account>Click Invoice History>Highlight and select the invoice>Click Magnifying glass for ADS>Select Alarmpayments.com AD>Click Print>Click the 'Send To' dropdown & select Print (mail locally), Email, Cornermail (Our print house) etcetera>Click Print Invoice>Click Print
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Make a Payment via AlarmPayments.com
This guide provides instructions for processing a one-time payment through the AlarmPayments.com portal. There are two primary ways to access the portal: directly from a customer's account in Cornerstone or by visiting the website. Method 1: ...
Print Statement of Balance Due
From customer account>Click Invoice History>Click Print Options>Click Open Balance Statement>Select appropriate filters>Click Run
Change Invoice from Email to Print and Print to Email
From customer account>Click Recurring Charges>Highlight & select or double click the charge>Select Billing Method Dropdown>Select alternate method. If email copy: primary, secondary, or both are toggled on>Select dropdown>Select Email Copy: None. If ...
View Payment Info on Closed Account
From customer account>Click Recurring Charges>Highlight and select the charge>Click View>If autopay, click the pen icon to view full data>Click cancel to escape.
See if Payment Processed
If a payment was processed via Alarmpayments.com>From customer account>Click Correspondence Log>Review items where Action=Apay & the Response Note. *AlarmPay Did Not Update = Complete steps to submit payment were not taken *ACH payments are not ...