Change Invoice from Email to Print and Print to Email
From customer account>Click Recurring Charges>Highlight & select or double click the charge>Select Billing Method Dropdown>Select alternate method.
If email copy: primary, secondary, or both are toggled on>Select dropdown>Select Email Copy: None. If toggled off and email copy is desired>Select the email format to be copied>Click OK to save.
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Print Alarmpayments.Com Info
From customer account>Click Invoice History>Highlight and select the invoice>Click Magnifying glass for ADS>Select Alarmpayments.com AD>Click Print>Click the 'Send To' dropdown & select Print (mail locally), Email, Cornermail (Our print house) ...
Change from Default of Email
From customer account>Click Recurring Charges>Highlight & select or double click the charge>If Billing Method = Email, select dropdown>Select alternate method. If email copy: primary, secondary, or both are toggled on>Select dropdown>Select Email ...
Show Email Invoices
From customer account>Click Correspondence Log>Review any logs where Action=Email & Description includes 'Invoice'
Print Statement of Balance Due
From customer account>Click Invoice History>Click Print Options>Click Open Balance Statement>Select appropriate filters>Click Run
Email Multiple Open Invoices
From customer account>Click Invoice History>Click Print Options>Select Print Invoices (Product or Recurring)>Enter appropriate date range or invoice# range>Click Run