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Make a Payment via AlarmPayments.com
This guide provides instructions for processing a one-time payment through the AlarmPayments.com portal. There are two primary ways to access the portal: directly from a customer's account in Cornerstone or by visiting the website. Method 1: ...
Void a Duplicate Payment
Please contact Cornerstone at 847-405-9517 x1 to request a payment be voided.
Post a Payment
How Do I Post a Payment? Here's a step-by-step guide on how to post payments received in your office. There are two main methods depending on whether the payment is for a single invoice or multiple invoices. Method 1: Posting a Payment to a Single ...
Post one Payment to two Accounts
If accounts are RELATED: Click Payments Icon>Click the magnifying glass>Search & select customer>Tag accounts/invoices>Click 'Apply Payment to Tagged Invoices' If accounts are NOT RELATED: From customer account>Click Invoice History>Highlight the 1st ...
Apply an Over Payment to an Account
If the customer has an open balance but overpaid>From customer account>Click Invoice History>Highlight & select Invoice>Click Payments>Enter FULL payment amount>Click OK to apply>Click Apply Payment>Check the Invoice>Select 'Apply Payment to Tagged ...