Related Articles
Remove Late Fees
From customer account>Click Invoice History>Highlight the invoice>Click Change Late Fee> Enter $0>Click OK. Note: If late fee is set to yes on account, the late fee may re-generate on the invoice. To avoid this, toggle the account to Late Fee = NO, ...
Turn off Statements
On a customer level>from customer account>Check the 'No Statement' box (above customer name)>Click OK to save. On a default level for ALL customers>Please contact Cornerstone with this request and we will toggle statements OFF for your company.
Review Recap Fees and their Details
Click Reports>Click Monthly Reports>Select and View the month in question>See Fee Section on Recap
Find Out How Much Chargebacks Are
The fees for a chargeback will appear on your month-end recap. You can view the report, with proper access, by clicking on Reports>Click Monthly Reports>Select and View the month in question>See Fee Section on Recap