Find Out How Much Chargebacks Are
The fees for a chargeback will appear on your month-end recap. You can view the report, with proper access, by clicking on Reports>Click Monthly Reports>Select and View the month in question>See Fee Section on Recap
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Find Customers
As a practice, Cornerstone recommends using the Customers Icon> Customer Tabs to search for customers. You can search by name, address, central station ID, previous account number, with a wildcard search, check#, invoice# and many more options. Note: ...
Find Where a Check Posted
From the Customer List>Click Searches Icon>Click Check#>Enter #>Click OK Note: If data does not appear, we have not posted said check in the database. Please ask your customer to contact their bank to run a trace.
Find out when I am Refunded
From customer account>Support Log>Highlight and select or double click>Review support note listing details of refund..
Find Where Funds Were Sent from Prepaid Credits
From customer account>Click Credit History>Highlight the credit in question>Review the bottom section, "Credit Activity." Alternatively, Click Reports>Click Financial Tab>Select Credits By Number>Enter the Credit # in "Credit # Range (Min) & (Max) ...
Find Out What Do Not Honor Credit Card Decline Means
Do not Honor (05) is the most common and general message for card transactions that are declined by the Bank. It indicates that the Issuing Bank will not validate the transaction. It is caused by many factors such as mistyping, insufficient funds, ...