Find Where a Check Posted

Find Where a Check Posted

From the Customer List>Click Searches Icon>Click Check#>Enter #>Click OK Note: If data does not appear, we have not posted said check in the database. Please ask your customer to contact their bank to run a trace.
    • Related Articles

    • Find Customers

      As a practice, Cornerstone recommends using the Customers Icon> Customer Tabs to search for customers. You can search by name, address, central station ID, previous account number, with a wildcard search, check#, invoice# and many more options. Note: ...
    • Find Out Why there Is a Future Pay Date on Invoice

      If an account is on autopay, the invoice will show a future posted PAID invoice in the invoice history. From customer account>Click Invoice History>Highlight and select or double click invoice>Click Payments to review details
    • Pay an Invoice for Current Day When Autopayment Has Posted

      From customer account>Click Invoice History>Highlight and select invoice with future autopay date>Click payments>Highlight the $ amount field>Delete>Click OK>Click yes to clear rest of fields>Click yes to customer still owes>Process payment via ...
    • Check Which Credit Card Was Used For An Autopay

      From customer account>Click Recurring Charges>Highlight and select Recurring on autopay>Last 4 of card appear in the Billing Method Fields
    • Find out when I am Refunded

      From customer account>Support Log>Highlight and select or double click>Review support note listing details of refund..