Find Out Why there Is a Future Pay Date on Invoice

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• Pay an Invoice for Current Day When Autopayment Has Posted

  From customer account>Click Invoice History>Highlight and select invoice with future autopay date>Click payments>Highlight the $ amount field>Delete>Click OK>Click yes to clear rest of fields>Click yes to customer still owes>Process payment via ...

• Update Correct Post Date

  For Future Invoices: From customer account>Click Recurring Charges>Highlight and select charge on autopay>Review date in "Post On" field>Select appropriate date>Click OK to save. For Current Invoices posted as paid but NOT processed/debited: Follow ...

• Why Does an Invoice Show Paid Before the Payment Post Date

  If an account is on autopay, the invoice will show a future posted PAID invoice in the invoice history. From customer account>Click Invoice History>Highlight and select or double click invoice>Click Payments to review details

• Pay Through Alarmpay

  From Cornerstone: Click Customer Icon>Search & Select Account>Click Alarm Pay Icon>Click Make Payment>Review Invoices to be Paid and Uncheck any That Should not be Paid>Scroll Down & Choose Payment Method Applicable>Add Payment Info>Click ...

• Receive a Payment for a Future Invoice

  From customer account>Click Credit History>Click Insert>Enter $ amount>Click TAB on keyboard>Select *PREPAID as credit type>Enter Chk# (or "CASH," Money Order # etc.) in the Check field>Enter Descriptions>Click OK to save. Note: If you only want the ...