Check Which Credit Card Was Used For An Autopay

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• See Expiration on Credit Card

  From customer account>Click Recurring Charges>Highlight & select or double click the charge>Under the Billing Method you will find the expiration date for the card on file

• Find Out What Do Not Honor Credit Card Decline Means

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• Why Is My Credit Not Applying

  If you are unable to provide an available credit to an invoice, it is likely due to the type of invoice you are reviewing. From customer account>Click Credit History>Highlight and select the credit>Review the box next to 'Can be applied ...

• Find Where a Check Posted

  From the Customer List>Click Searches Icon>Click Check#>Enter #>Click OK Note: If data does not appear, we have not posted said check in the database. Please ask your customer to contact their bank to run a trace.