Check Which Credit Card Was Used For An Autopay

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• Create Autopay

  From the customer account>Click Recurring Charges>Highlight and double click or select the charge>Click the dropdown on Billing method>Select appropriate option>Insert information>Click OK to save. Note: For PCI compliance, autopay with a credit card ...

• See Expiration on Credit Card

  From customer account>Click Recurring Charges>Highlight & select or double click the charge>Under the Billing Method you will find the expiration date for the card on file

• Find Out What Do Not Honor Credit Card Decline Means

  Do not Honor (05) is the most common and general message for card transactions that are declined by the Bank. It indicates that the Issuing Bank will not validate the transaction. It is caused by many factors such as mistyping, insufficient funds, ...

• Why Is My Credit Not Applying

  If you are unable to provide an available credit to an invoice, it is likely due to the type of invoice you are reviewing. From customer account>Click Credit History>Highlight and select the credit>Review the box next to 'Can be applied ...

• Find Where a Check Posted

  From the Customer List>Click Searches Icon>Click Check#>Enter #>Click OK Note: If data does not appear, we have not posted said check in the database. Please ask your customer to contact their bank to run a trace.