See Expiration on Credit Card

• Related Articles

• Check Which Credit Card Was Used For An Autopay

  From customer account>Click Recurring Charges>Highlight and select Recurring on autopay>Last 4 of card appear in the Billing Method Fields

• Find Out What Do Not Honor Credit Card Decline Means

  Do not Honor (05) is the most common and general message for card transactions that are declined by the Bank. It indicates that the Issuing Bank will not validate the transaction. It is caused by many factors such as mistyping, insufficient funds, ...

• See if Customer Paid Through Cornerstone

  If the customer paid via alarmpayments.com>Click Invoice History>Check for a blue "A" for a pending transaction (pending still) If the customer paid via check>Click Reports>Click Financial Tab>Select>Check Ledger>Enter Date Range>Enter Check ...

• Remove a Credit

  We do not allow deletion of credits. To remove a discount credit from an invoice>Delete discount credit line item To remove a prepaid credit from an invoice>Click Payments>Delete the $ amount>Click Tab>Click OK>Select YES to return $ amount to ...

• Why Is My Credit Not Applying

  If you are unable to provide an available credit to an invoice, it is likely due to the type of invoice you are reviewing. From customer account>Click Credit History>Highlight and select the credit>Review the box next to 'Can be applied ...