What Time Does Cornerstone Generate Invoices
If the date Cornerstone generates your invoices falls on a week day, invoices are generated in the evening after 7 PM CST. If the date falls on a weekend, invoices are generated in the morning, prior to 9 AM CST.
Related Articles
Understanding the Recurring Billing Proof Report
The Recurring Billing Proof report is a critical tool that allows you to preview and audit all charges scheduled to be invoiced in the next billing cycle. Running this report before generating invoices helps you proactively identify and fix potential ...
Re-install Cornerstone
Please contact Cornerstone so we may provide you with an RDP download.
Email Multiple Open Invoices
From customer account>Click Invoice History>Click Print Options>Select Print Invoices (Product or Recurring)>Enter appropriate date range or invoice# range>Click Run
Issue Refund Via Cornerstone
From customer account>Click Invoice History>Highlight the Invoice>Click REFUND>Add details to support note *If pop-up occurs notifying you that the refund must be processed from your office, Cornerstone never received those funds and cannot return ...
Write off all Open Invoices
Click Payments Icon>Click Post Payments>Click magnifying glass>Search & select customer>Click ok>Tag all invoices>Click 'Write Off Tagged Invoices'>Click Yes>Click Yes>Click OK>Click Cancel to exit screen