Understanding the Recurring Billing Proof Report

Understanding the Recurring Billing Proof Report

The Recurring Billing Proof report is a critical tool that allows you to preview and audit all charges scheduled to be invoiced in the next billing cycle. Running this report before generating invoices helps you proactively identify and fix potential issues, ensuring billing accuracy and reducing payment failures.

How to Run the Report

  1. Navigate to the Reports menu.

  2. Click on the Pre-Invoicing tab.

  3. Select Recurring Billing Proof to open the report parameters window.

  4. The Starting and Ending Billing Cycle Date range is automatically populated for the next set of invoices Cornerstone will generate. It is recommended to leave these dates as they are to see what is in the upcoming batch.

  5. (Optional) You can apply filters to narrow down the report. As shown in the image below, you can filter by criteria like Recurring Type and then select a specific Recurring Code (e.g., TXT, CELL, RAD) to view only those charges.

  6. (Optional) If you want to email yourself a copy of the report, click the Email Setup button, enter your email address in the provided field, and click OK.

  7. Click Run Report.

What to Look For in the Report

This report details the accounts and charges that are upcoming for the next invoice generation. Reviewing it carefully can save you time and prevent billing errors.

The "Requires Attention" Column

Pay close attention to the "Requires Attention" column. This is the most important part of the report for proactive error correction. An entry in this column will alert you to several potential issues, including:

  • Charges that have a $0.00 total.

  • Autopay methods with invalid checking account information.

  • Autopay methods with expired credit card dates.

Last Page Summary

The final page of the report provides a valuable summary of the upcoming invoice batch. It gives you a total invoice count broken down by delivery method. This allows you to see, for example:

  • X amount of invoices to be printed and mailed

  • Y amount of invoices to be charged to a Visa

  • Z amount of invoices to be sent via email only

Dealer Recurring Invoices Section

Below the main summary, you will find a section titled "Dealer Recurring Invoices." Any account that is set up as a feeder/master account will appear here and have its own dedicated summary box. These accounts represent the "feeder" accounts that are configured to bill-through their associated "master" account.

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