Insert a Recurring Charge
From customer account>Click Recurring Charges>Click INSERT
- Click the magnifying glass to select an RMR code>Select or Insert Code
- Select Billing Cycle>Next Date will Auto-Populate>Enter Pre-Tax Amount>If Pro-rating, select Y to Pro-rate>Add Proration date in Service Start Field
- Select Dropdown on the Billing Method>Select Printer, Email, No Print, or Autopay Option.
- If Autopay>Enter full information.
- To select which date the autopay debit hits, select the dropdown on 'Post On'
- To set the charge to email or mail a hard copy>Select dropdown on 'Email Copy'
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Insert a Recurring Charge
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From customer account>Click Recurring Charges>Click Insert>Click the magnifying glass to select an RMR code>Select or Insert Code>Select Billing Cycle>Next Date will Auto-Populate>Enter Pre-Tax Amount>Select Y to Pro-rate>Add Pro-ration date in ...Update the Billing Method for Recurring Charges
This guide explains how to change the payment method for a customer's scheduled recurring charges. This is useful when a customer wants to switch from manual payments to autopay, or change the credit card or bank account used for automatic payments. ...