Related Articles
Why "Dealer" In a M/F Account Showed $0 Dollars When the Invoices Show Money on them
Master accounts will have a DEALER charge set to $0 as this is how the software knows to pull the correlating feeder RMR. Please do not stop date or attempt to remove the DEALER charge. For further questions on master feeders, please contact us at ...
Remove a Credit
We do not allow deletion of credits. To remove a discount credit from an invoice>Delete discount credit line item To remove a prepaid credit from an invoice>Click Payments>Delete the $ amount>Click Tab>Click OK>Select YES to return $ amount to ...
Editing RMR
Remove Dollar Amount from R - Invoice
We recommend you utilize discount credits when altering an invoice. To remove a line item or reduce the dollar amount on the invoice>Customer Account>Click Invoice History>Highlight & select or double click the invoice>Highlight the line item>Click ...
Remove Autopay
From customer account>Click Invoice History>Highlight the invoice with the future paid posting>Select>Click Payments>Highlight $ amount>Delete>Click YES to clear all fields>Click OK>Click OK customer still owes>Enter details for tracking ...