Remove Autopay

Remove Autopay

From customer account>Click Invoice History>Highlight the invoice with the future paid posting>Select>Click Payments>Highlight $ amount>Delete>Click YES to clear all fields>Click OK>Click OK customer still owes>Enter details for tracking purposes>Click OK to save

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    • Create Autopay

      From the customer account>Click Recurring Charges>Highlight and double click or select the charge>Click the dropdown on Billing method>Select appropriate option>Insert information>Click OK to save. Note: For PCI compliance, autopay with a credit card ...

    • Update Current Invoice and Autopay

      Add Autopay to Account: From customer account>Click Recurring Charges>Highlight and select charge>Click Billing Method dropdown>Select autopay type>Enter information>Review date in "Post On" field>Select appropriate date>Click OK to save. Note: If ...

    • See what my Autopay Date is

      From customer account>Click Recurring Charges>Highlight and select charge on autopay>Review date in "Post On" field

    • Check Which Credit Card Was Used For An Autopay

      From customer account>Click Recurring Charges>Highlight and select Recurring on autopay>Last 4 of card appear in the Billing Method Fields

    • Remove a Credit

      We do not allow deletion of credits. To remove a discount credit from an invoice>Delete discount credit line item To remove a prepaid credit from an invoice>Click Payments>Delete the $ amount>Click Tab>Click OK>Select YES to return $ amount to ...