Undo an Invoice Created from Quotes
From the customer account, Click Invoice History
Highlight and select the invoice
Click Quick Credit>Click To Invoice
Enter full Pre-Tax amount in the Original Credit field
Click Magnifying Glass Next to Credit Category and Select Credit Reason from List
Click Ok to Apply
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Assuming the recurring charges have been created>From customer account>Click Invoice History>Click Insert>Click Recurring Automatic>Click OK
Search by Invoice Number
From the customer list screen click on Searches>Invoice>Check Invoice type>Enter Invoice NUMBER ONLY>Click OK.
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From customer account>Click Invoice History>Highlight the Invoice>Click Move Invoice>Click YES>Search & Select Account>Click OK
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