Request A Refund From A Credit

Request A Refund From A Credit

From customer account> Click Support Notes>Open the Original Note That was Set for Credit>Click Time/Date Stamp>Type request to issue refund>Set Call Status as "To Corner">Set Disposition to "Open"
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      From customer account>Click Invoice History>Highlight the Invoice>Click REFUND>Add details to support note *If pop-up occurs notifying you that the refund must be processed from your office, Cornerstone never received those funds and cannot return ...
    • Refund On A Closed Account

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    • Remove a Credit

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    • See Expiration on Credit Card

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