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Move an Invoice
From customer account>Click Invoice History>Highlight the Invoice>Click Move Invoice>Click YES>Search & Select Account>Click OK
Move Recurring Charge
From the customer account, go to the recurring charges. Highlight & select the charge. Click the magnifying glass next to Account>Click Yes Search & select the correct account>Click OK to move the charge.
Email Multiple Open Invoices
From customer account>Click Invoice History>Click Print Options>Select Print Invoices (Product or Recurring)>Enter appropriate date range or invoice# range>Click Run
Write off all Open Invoices
Click Payments Icon>Click Post Payments>Click magnifying glass>Search & select customer>Click ok>Tag all invoices>Click 'Write Off Tagged Invoices'>Click Yes>Click Yes>Click OK>Click Cancel to exit screen
What Time Does Cornerstone Generate Invoices
If the date Cornerstone generates your invoices falls on a week day, invoices are generated in the evening after 7 PM CST. If the date falls on a weekend, invoices are generated in the morning, prior to 9 AM CST.