Mobile App Update-Android
All Android users will need to use version 11 or newer as of 10/26/23
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Access Electronic Appointment On App
Go to Dashboard> If Appointment is Assigned to you for Today It will appear on the list in your app
Update the Billing Method for Recurring Charges
This guide explains how to change the payment method for a customer's scheduled recurring charges. This is useful when a customer wants to switch from manual payments to autopay, or change the credit card or bank account used for automatic payments. ...
Update Correct Post Date
For Future Invoices: From customer account>Click Recurring Charges>Highlight and select charge on autopay>Review date in "Post On" field>Select appropriate date>Click OK to save. For Current Invoices posted as paid but NOT processed/debited: Follow ...
Update Current Invoice and Autopay
Add Autopay to Account: From customer account>Click Recurring Charges>Highlight and select charge>Click Billing Method dropdown>Select autopay type>Enter information>Review date in "Post On" field>Select appropriate date>Click OK to save. Note: If ...
Review Customer Equipment From App
From the Ticket: Click the Kabob(3 Dots)> Click Equipment List If no Ticket: Navigate to the Customer List>Open Customer>Click the Kabob(3 Dots)> Click Equipment List