Go Back To Add Time & Activity On Ticket From Prior Day

Go Back To Add Time & Activity On Ticket From Prior Day

On Desktop: Open Customer Record>Click Appt/Svc History>Open Ticket>Click Time Card>Click Insert>if no TecH Assigned Select from Employee ID Field>Enter Time In/Time Out or Total Minutes>Make Sure Rate Code is Selected>Click OK to Save In App as Tech: Click Menu (Hamburger)>Select Calendar>Click Filter Icon>Edit Date Parameters to Include Date Ticket was Scheduled>Change Status to ALL (If ticket was completed)Click Apply>Click on Ticket>Click Clock In>Edit Time>Click Clock In>Repeat Steps with Clock Out.

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